Discriminated and Disrespected by the airport staff

On the 20th I flew to JHB through George Airport as I usually use it since I stay in George .I have never been discriminated or made feel like I was nothing amongst other passengers that were on or ding with me that day by one of the staff who is supposed to be assisting passengers to scan . The act by the staff showed me an action of **************,undermined and being made to feel worthless because when I have asked one of the staff to call for the manager who was in charge of that department I was promised to be contacted the following Tuesday or Wednesday as I was advised tha t the matter was still going to be brought to the staff attention so to hear his side of the story .I had to call a week after seeing that there no one calling to give me updates and I kept on being sent from pilar to post and no one was giving me a vid conclusion regarding the concern and complaints reported . Later on I managed to get through to Mbuyane who said would ask his manager to deal and give me a full conclusion to this matter . No one has called me to say anything . I feel that the airport itself is unsafe for passengers ,passenger facing staff aren’t trained enough to deal and service passengers with respect regardless of their Gender ,Race etc… I mean a lot could’ve happened between myself as a passenger and the staff if I wanted to act back at him . I am very concerned and feel so unsafe to use this airport as I don’t know what will happen next time I use it .

Is this the kind of treatment should we get as passengers ?

I have even mentioned earlier that I will go in person to get the feedback from the airport manager himself because the manner in which they have been handling this incident is not professional at all!.

I would like to escalate this further as I very disappointed and very angry by this act .

Clearly some people are not taken into consideration and this shows that only complaints from certain people gets attended with a matter of urgency .

I have travelled using different airports and I have never gone through dissatisfaction and disrespect especially from a staff for no reason stated .

I would never forget this in my life and it will always be an incident to remember about George Airport and the frontline staff at the boarding gates ,if I were to rate the service I would rate them -100 to show how dissatisfied and disappointed I am with how they did me as well the manner in which they have handled this concern /incident.