ST
Silas T
1 reviews | Active since Sept 2011
02 Dec 2015, 08:45
Car Damage
My car was damaged by Acsa tow truck, I logged a complaint. While my complaint was still attended, I got email saying:<br> <br> ACSA Customer Care at OR Tambo has now resolved your Query. Reference Number QORT151008MK5TSD0 has been closed. Thank you.<br> <br> I have tried sending emails to say this matter is still not resolved, the emails are bouncing back.<br> I am very frustrated.
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Replies (1)
ACSA's replyOfficial
04 Dec 2015, 09:08Hello Mr S,
Please note that your complaint is now with GL Tourism and Towing Services and according to their management they been in contact with you. We have made numerous attempts to contact you on your 082 number however you never available. The towing company has requested 3 different quotes but according to them you only provided one quote. Kindly note that any further request for feedback will have to be directed to them as this complaint is now closed on our system. You are welcome to contact them on the details below:
+***8
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Please note that your complaint is now with GL Tourism and Towing Services and according to their management they been in contact with you. We have made numerous attempts to contact you on your 082 number however you never available. The towing company has requested 3 different quotes but according to them you only provided one quote. Kindly note that any further request for feedback will have to be directed to them as this complaint is now closed on our system. You are welcome to contact them on the details below:
+***8
***
***
Best regards,
ACSA's reply04 Dec 2015, 09:08
Official
Hello Mr S,
Please note that your complaint is now with GL Tourism and Towing Services and according to their management they been in contact with you. We have made numerous attempts to contact you on your 082 number however you never available. The towing company has requested 3 different quotes but according to them you only provided one quote. Kindly note that any further request for feedback will have to be directed to them as this complaint is now closed on our system. You are welcome to contact them on the details below:
+***8
***
***
Please note that your complaint is now with GL Tourism and Towing Services and according to their management they been in contact with you. We have made numerous attempts to contact you on your 082 number however you never available. The towing company has requested 3 different quotes but according to them you only provided one quote. Kindly note that any further request for feedback will have to be directed to them as this complaint is now closed on our system. You are welcome to contact them on the details below:
+***8
***
***
Best regards,