ACSA parking at OR Thambo *********** the public

ACSA have resorted to duping customers to make up for their financial losses in recent times and using COVID to do so. I traveled for the first time since lockdown last year and parked on level 2 as I had always done, and hadn’t noticed signs saying the rates had dramatically changed for this level. I came back to a R4320 bill 3 days later. Neither Pumeza ****o, the Car park manager, nor Kamal Shivanand, the Area general manager, were willing to refund me for the clear error that was made. During the 3 hours that I spent there, 2 others walked in with the same issue also with bills of thousands. I expect that many hundreds of people have been ********** in this way. What a wonderfully devious way for ACSA to make money from unsuspecting consumers. Quite disgusting!