dK
devan K
1 reviews | Active since Jun 2010
02 Feb 2015, 05:45
acsa don't define rules and restrictions
This morning acsa staff confiscated 3 harmless spanners from my bag. where does it state that tools cannot be carried as hand luggage. The Indian guy was an arrogant individual. The black guy forced me to sign a dorm not explaining the reasoning. I needed those took for work purposes and it's now a major inconvenience. The worse part is that they were not willing to keep the tools aside. They said it would disposed off. Acsa is simply *********** and inefficient and always pass the buck onto the airlines.
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ACSA's replyOfficial
10 Feb 2015, 16:40Hello Devank,
Thank you for contacting Airports Company South Africa Customer Care and for the feedback on your experience at our Airport.
Please note certain tools are allowed in your checked-in luggage neatly packed so that it does not damage baggage.
The Transportation Security Administration (TSA) has a detailed list of Prohibited items.
http://www.tsa.gov/traveler-information/prohibited-items#7
Items not within compliance of this regulation are disposed of as dangerous goods. We understand your frustration and ask that when next traveling you pack these items in your checked-in luggage.
Best Regards,
Customer Care.
Thank you for contacting Airports Company South Africa Customer Care and for the feedback on your experience at our Airport.
Please note certain tools are allowed in your checked-in luggage neatly packed so that it does not damage baggage.
The Transportation Security Administration (TSA) has a detailed list of Prohibited items.
http://www.tsa.gov/traveler-information/prohibited-items#7
Items not within compliance of this regulation are disposed of as dangerous goods. We understand your frustration and ask that when next traveling you pack these items in your checked-in luggage.
Best Regards,
Customer Care.
ACSA's reply10 Feb 2015, 16:40
Official
Hello Devank,
Thank you for contacting Airports Company South Africa Customer Care and for the feedback on your experience at our Airport.
Please note certain tools are allowed in your checked-in luggage neatly packed so that it does not damage baggage.
The Transportation Security Administration (TSA) has a detailed list of Prohibited items.
http://www.tsa.gov/traveler-information/prohibited-items#7
Items not within compliance of this regulation are disposed of as dangerous goods. We understand your frustration and ask that when next traveling you pack these items in your checked-in luggage.
Best Regards,
Customer Care.
Thank you for contacting Airports Company South Africa Customer Care and for the feedback on your experience at our Airport.
Please note certain tools are allowed in your checked-in luggage neatly packed so that it does not damage baggage.
The Transportation Security Administration (TSA) has a detailed list of Prohibited items.
http://www.tsa.gov/traveler-information/prohibited-items#7
Items not within compliance of this regulation are disposed of as dangerous goods. We understand your frustration and ask that when next traveling you pack these items in your checked-in luggage.
Best Regards,
Customer Care.