NK
Nico K
1 reviews | Active since Jan 2010
13 Nov 2021, 16:19
When staff override a guardian's wishes at a kids adventure park.
The service at Constantia is pathetic. a complete waste of our time. Enoch should not deal with the public. he does not have the temprement.
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Acrobranch's replyOfficial
15 Nov 2021, 08:18Good Morning Nico, Thank you for your time in sending the complaint. I sincerely apologize on behalf of Acrobranch Constantia Park for the unpleasant experience. I would like to address this soonest with our CEO & Management. Would you be able to advise a suitable time that I can contact you today to get more insight on the complaint and how we can rectify it with the staff? Kindly provide me with your contact number. Thank you. Best Regards, (Acrobranch)
Acrobranch's reply15 Nov 2021, 08:18
Official
Good Morning Nico, Thank you for your time in sending the complaint. I sincerely apologize on behalf of Acrobranch Constantia Park for the unpleasant experience. I would like to address this soonest with our CEO & Management. Would you be able to advise a suitable time that I can contact you today to get more insight on the complaint and how we can rectify it with the staff? Kindly provide me with your contact number. Thank you. Best Regards, (Acrobranch)