TS
Thobekile S

1 reviews | Active since Oct 2024

04 Oct 2024, 15:41

TERRIBLE SERVICE WITH ACQUIFIN

I owed Capfin and my account was handed to Acquifin....made an arrangement for payment and now they are failing to give me a paid up letter. I phoned them thousands times and was advised there are in a meeting and sent them emails but no luck of response

0
Replies (3)
ACQUIFIN
ACQUIFIN's reply07 Oct 2024, 07:37
Official
Good day
Thank you for bringing this unfortunate matter/incident to our attention and please accept our sincere apologies. We will review for further feedback/resolution via e-mail or by contacting you telephonically. Kindest regards 
TS
Thobekile S's update18 Jan 2025, 18:01
Reviewer Update
I recently checked my credit score and noticed that Acquifin is reporting a missed payment in June of last year. However, I was paying every month and I contacted them about this, but they have not been helpful in resolving the issue.


ACQUIFIN
ACQUIFIN's reply20 Jan 2025, 07:25
Official
Good day, please check your email. Paid up Letter was sent to you on 11 October 2024 to your email address *** also check your junk emails . Kind Regards