lJ
lizel J
1 reviews | Active since Oct 2015
01 Feb 2025, 08:21
Dishonest
I had a loan with Capfin and was handed over to Aquifin, a lady with the name Carmen called. We spoke and we came to a 2 month payment arrangement. She set a debit order and I had to approve the debi check. I did that, i saw it was active on my banking app. She called back and said it failed on her side and needed to do it again. Now I have 2 debits for February but the arrangement was for February and March. Let me tell you something number 1 I am not an idiot to give you my main bank account details. Number 2 I will only deposit 1 amount into the bank account I gave you if I feel like it.I am very disappointed in you Carmen for being dishonest. Call me on Monday if you want the money!
Helpful (0)
Replies (1)0
Replies (1)ACQUIFIN's replyOfficial
03 Feb 2025, 07:12Good day
Thank you for bringing this unfortunate matter/incident to our attention and please accept our sincere apologies. We will review for further feedback/resolution via e-mail or by contacting you telephonically. Kindest regards,
Thank you for bringing this unfortunate matter/incident to our attention and please accept our sincere apologies. We will review for further feedback/resolution via e-mail or by contacting you telephonically. Kindest regards,
ACQUIFIN's reply03 Feb 2025, 07:12
Official
Good day
Thank you for bringing this unfortunate matter/incident to our attention and please accept our sincere apologies. We will review for further feedback/resolution via e-mail or by contacting you telephonically. Kindest regards,
Thank you for bringing this unfortunate matter/incident to our attention and please accept our sincere apologies. We will review for further feedback/resolution via e-mail or by contacting you telephonically. Kindest regards,
