lJ
lizel J

1 reviews | Active since Oct 2015

01 Feb 2025, 08:21

Dishonest

I had a loan with Capfin and was handed over to Aquifin, a lady with the name Carmen called. We spoke and we came to a 2 month payment arrangement. She set a debit order and I had to approve the debi check. I did that, i saw it was active on my banking app. She called back and said it failed on her side and needed to do it again. Now I have 2 debits for February but the arrangement was for February and March. Let me tell you something number 1 I am not an idiot to give you my main bank account details. Number 2 I will only deposit 1 amount into the bank account I gave you if I feel like it.I am very disappointed in you Carmen for being dishonest. Call me on Monday if you want the money!

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Replies (1)
ACQUIFIN
ACQUIFIN's reply03 Feb 2025, 07:12
Official
Good day
Thank you for bringing this unfortunate matter/incident to our attention and please accept our sincere apologies. We will review for further feedback/resolution via e-mail or by contacting you telephonically. Kindest regards,