Data breach

Today I received a call from one of your advisors who spoke with me only for 21 seconds and line ended, she did not even confirm data protection questions with me, at 11:05 I got a text massage confirming a debt payment discussion and arrangement.

This is unacceptable, what happened to POPI act? I need this removed as I did not agree to this. I need this fixed ASAP or I’m taking further steps as this is a detriment to me and the business, please see SMS below verbatim

“ Dear MTETWA ***. This confirms that on even date, you have discussed your CAPFIN3 debt with Acquifin (Pty) Ltd, and you have acknowledged the CAPFIN3 debt to the value of R9333.09. For any questions please do not hesitate to contact us on ***. Regards, Acquifin (Pty) Ltd”