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MR
MEGAN-ANN ROBERTSON

1 reviews | Active since Mar 2025

10 Mar 2025, 21:54

Aquifin!!!

So this morning I get my credit report and here I see Aquifin with an outstanding amount of R 45 780.

I want to know how this ended up on my credit record or else I will lodge a formal dispute and you will be very sorry.

If it was for a loan you need to provide proof of my bank statements, payslips and where I signed.

I am sick and tired of all these *****ulent businesses around us.

And also, get a receptionist with a more professional approach, her telephone etiquette is almost non existent.

0
Replies (4)
ACQUIFIN
ACQUIFIN's reply11 Mar 2025, 07:07
Official
Good day
 Thank you for bringing this unfortunate matter/incident to our attention and please accept our sincere apologies. We will review for further feedback/resolution via e-mail or by contacting you telephonically. Kindest regards,
MR
MEGAN-ANN ROBERTSON's update11 Mar 2025, 08:13
Reviewer Update
It will be an very unfortunate matter for Aquifin if you dont get it off my credit record before end of March.

Sort it out!!!

I dont want to talk to you via phonecall or email. Hou never phoned me once before putting this on my record why want to talk to me now?

I am ****ed off, you you beter start fixing it or else...
ACQUIFIN
ACQUIFIN's reply11 Mar 2025, 09:49
Official
Good day. 
We tried calling you but we couldn't get through, can you please contact our Customer Care on this number *** or send WhatsApp on ***  for further assistance. Kind Regards
MR
MEGAN-ANN ROBERTSON's update11 Mar 2025, 09:59
Reviewer Update
Stop lying. You didnt call me. I received no calls.

Remove that **** from my credit record or you AQUIFIN will be sorry.

I am sick and tired. Seems like alot of people have the same issue.

Dont make me ask you again UNDERSTOOD!!!

Why must I call your call centre, you are the ones who stuffed up.

Sort it out!!! I am not interested in your lame excuses, are we clear????