AGGRESSIVE,DISRESPECTFUL AND DESPERATE DEBT COLLECTOR AGENT.

My Bradlows account was handed over to a company- Acquifin(PTY)LTD. In recent weeks I have been receiving unlimited numbers of calls requesting payments for the account,however I tried to make arrangements to settle the account since I am a varsity student who is funded by Nsfas. The company's agents were forcing me to sign up for debit order,for debt collection purposes. I previously indicated that I don't have a bank account. Nonetheless, I can make payments through third parties such Shoprite money market using Easy Pay or direct bank deposit. They flatly rejected that option,insisting that the debit order is the exclusive option available. On Friday 13 October 2023,I received a two call from this number***) at 11:54am and 11:59am,from an extremely aggressive,disrespectful and unprofessional woman who insulted me,swore at me,calling me a ****,39 years unemployed lazy old man,who is not actively looking for a job,IRRESPONSIBLE DEBTOR,poor,and so on. After she satisfied herself,she hanged up on me. I am deeply disappointed by this kind of behaviour and traumatised such dramatic action. The woman sounded deeply desperate to get me to make immediate payment,as if her job depended on it. Is this the right or usual way to get customers to settle their debts?