ACQUFIN IS THE ****MER

I remember in February 2025 I received a call from the lady claiming I owe ACQUIFIN and few days later when I checked my credit score I found the loan from this company listed on my profile. They claim I took the loan on the 01 July 2022 and for as much a I remember I was not even working by the time. I sent them several emails requesting all the signed supporting documents of the loan even the breakdown statement stating where and when the debit order when through and from which bank account but till to this date none of my request was attended to. May this mess be removed on my ITC profile since I have no idea what they are talking about. I have never in my entire life have I ever heard about this company's name till this year February. This need to be removed ASAP.