Acquature Living Art
Unclaimed Business
|2|1 Reviews (last 12 months)|This business does not respond to reviews
Acquature Living Art
Unclaimed Business
|2
1 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
2|1 Reviews
Jun '26 - Sep '26
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Anonymous
1 reviews | Active since Jun 2017
25 Jun 2026, 18:47
Absolutely disappointing unit
My relationship with this company started in May 2026. I had wanted to build a pallederium on 10 May 2026, however I trusted them after I they said that the ones they build are, and I quote " the ones we create are definitely on another level" The balance was paid on 08 May and the unit was delivered to me on 21 May 2026. Here is where the nightmare begins. Please follow this timeline: 21 May the unit is delivered and installed 22 May the mister stopped working and I sent a whatsapp message asking if its normal for the mister to just stop working. They advised that I should bring in the old one and they would replace it. 23 May, we got a new mister and also bought some additional shrimp for the tank. 24 May, I wake up to water all over the floor. I send a picture to them letting them know that the tank is leaking. They let me know that they are away but can come through in June to check it out. 28 May I ask if the guy who installed it can come through and check it because it had switched off yet again and I could not wait for June. He came, fixed it then left 04 June, the unit mister stops working AGAIN!!!!!!!!! I contact them and they say they will send someone. They came on the 10th of June and said that the pipe had not been installed properly (mind you, somewhere in between, there is a pump that got replaced as well) 12 June, I tell them that the pipe at the back has come out. I am then advised to manually insert it again. Today is the 25th of June and I have had to manually insert this pipe every 3rd day. 16 June I let them know that the pipe came out again and asked where I can buy the pipe and the response was "we will visit you again and get it stuck" Last friday, it stopped working again, I told them and received no response at all to this day. When I purchased this, I was so excited, but this has been nothing but a dissapointment. I will keep posting on hello peter, I will report everything they post on instagram and make sure my friends re-share my story about this business. I will post this on facebook and twitter. I have nothing to lose, but the business, well reputational damage. I have whatsapp conversations to prove that nothing I am saying is a lie. I have evidence of all the times that I have updated them on something being wrong with the unit. How can a unit need so many fixes in a MONTH!!!!!!!! They can ignore me, but I will make sure that I post about this every single day until I get a recourse on this ****ty unit that I got.
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Anonymous
1 reviews | Active since Jun 2017
25 Jun 2026, 18:47
Absolutely disappointing unit
My relationship with this company started in May 2026. I had wanted to build a pallederium on 10 May 2026, however I trusted them after I they said that the ones they build are, and I quote " the ones we create are definitely on another level" The balance was paid on 08 May and the unit was delivered to me on 21 May 2026. Here is where the nightmare begins. Please follow this timeline: 21 May the unit is delivered and installed 22 May the mister stopped working and I sent a whatsapp message asking if its normal for the mister to just stop working. They advised that I should bring in the old one and they would replace it. 23 May, we got a new mister and also bought some additional shrimp for the tank. 24 May, I wake up to water all over the floor. I send a picture to them letting them know that the tank is leaking. They let me know that they are away but can come through in June to check it out. 28 May I ask if the guy who installed it can come through and check it because it had switched off yet again and I could not wait for June. He came, fixed it then left 04 June, the unit mister stops working AGAIN!!!!!!!!! I contact them and they say they will send someone. They came on the 10th of June and said that the pipe had not been installed properly (mind you, somewhere in between, there is a pump that got replaced as well) 12 June, I tell them that the pipe at the back has come out. I am then advised to manually insert it again. Today is the 25th of June and I have had to manually insert this pipe every 3rd day. 16 June I let them know that the pipe came out again and asked where I can buy the pipe and the response was "we will visit you again and get it stuck" Last friday, it stopped working again, I told them and received no response at all to this day. When I purchased this, I was so excited, but this has been nothing but a dissapointment. I will keep posting on hello peter, I will report everything they post on instagram and make sure my friends re-share my story about this business. I will post this on facebook and twitter. I have nothing to lose, but the business, well reputational damage. I have whatsapp conversations to prove that nothing I am saying is a lie. I have evidence of all the times that I have updated them on something being wrong with the unit. How can a unit need so many fixes in a MONTH!!!!!!!! They can ignore me, but I will make sure that I post about this every single day until I get a recourse on this ****ty unit that I got.
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