Zero Customer care

Item: Ackermans
Rating: 1
Author: Dinah M

This shop has zero customer care, I have a query that has been pending since May the 6th. I have exhausted every avenue in an attempt to resolve the query. I'm sitting with auto responses from *** , *** AND ***. As for Facebook, is so frivolous! I sent them a message, pity I can't add a screen shot to this preview. The store only know how connect you the customer service department.

Helpful (0)

Replies (2)

Ackermans's replyOfficial

29 Jun 2020, 12:36

Good day Dinah,

We sincerely apologise for the service failure you have experienced.

We take customer services very seriously and will contact you shortly to ensure your satisfaction.

Kind regards, Ackermans Customer Service

Ackermans's reply29 Jun 2020, 12:36

Official

Ackermans's replyOfficial

02 Jul 2020, 14:54

Good day Dinah,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Kind regards, Ackermans Customer Service

Ackermans's reply02 Jul 2020, 14:54

Official