You want to hand me over because... why?

I am disgusted in you, Ackermans. I don't care how many people around the country owes you money. I don't even care if you understand the concept of customer service.<br> My problem:<br> I prefer to pay companies on my own terms. It makes it easier to change banks when I don't have 45 debit orders that needs to be transferred as well. THAT is the reason I pay YOU by EFT every month.<br> You have no idea what the arrangements are in our household. you also have no idea as to when we get paid. for one...I am self employed. My wife works for a salary. She is the one that pays you by EFT. She gets paid on the last day of the month which is the REASON I TOLD YOU (when I opened the account) that payment date should be logged for the 2nd. The 2nd fell over a weekend this month.<br> To receive an sms like this is UNACCEPTABLE seeing as I have NEVER missed a payment: \Mr James. Your Ackermans account will be handed over for collection if R*** is not paid immediately"<br> <br> FIX THIS. If this happens again I will seek legal action against you."""