LZ
Lery Z

1 reviews | Active since Aug 2019

09 Aug 2019, 13:01

Wrong price for more than 2 weeks

Yesterday I went to buy a cellphone at Ackerman’s cornubia Samsung A2 core which was listed for R1299 with Vodacom, I ended up going back home with out a phone because the price was wrong. What surprises me is that i saw this price 3weeks back no one noticed all this time ????????♀️ I was told that there is nothing they can do.

0
Replies (2)
Ackermans
Ackermans's reply12 Aug 2019, 08:44
Official
Good day Lery,

We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint. 

Kind regards, Ackermans Customer Service 

Best regards,

Ackermans
Ackermans's reply15 Aug 2019, 16:35
Official
 Good day Lery, 
 To date we have not received any response from you.  In order for us to assist you with your complaint, we await your response. 
 Kind regards, Ackermans Customer Service 

Best regards,