Wrong dates on the till slip

I made a laybye before the lockdown and I got an SMS from Ackerman's head office that we will get an extension since the clothing stores were closed due to lockdown. I made a payment at Gugulethu Ackerman's and that's when they explained to me again about the extension of my laybye. And when I made my second payment in Tygervalley they explained the same thing but to my surprise when I was making my last payment on the 5 June to take out the laybye. I was told that it was cancelled and it's the head office that gave them the go ahead to do so and I didn't understand because when they gave us the extension , they communicated with me via SMS and now when they are cancelling they decided to keep quiet. I was with my son and the laybye was his clothes and the disappointment n his face and I was angry and the manager just told me there is nothing that she can do. They gave me back the money but I was not satisfied because all the clothes that were on that laybye were good value for money compared to the one I bought and were not stylish. I had to go up and down the mall to look for other clothes n other stores. Just didn't find what I was looking for n the last minutes. I just wish they communicated with me and not just tell me they made a mistake with the dates on the slip. So now they just told me they printed the wrong dates and still confused how is that my problem as a customer whereas it is written in back and white n the slip that I got from your store.

Your service sucks!