EE
Estelle E

1 reviews | Active since Jan 2018

13 Jan 2018, 22:21

worst service ever received

manager at the bougnville branch was ****y and full off himself no respect for his customer when i complained about clothes that is being packed on the special rack and is not on special. when is said i am going to phone haid office he laughed at me and said i should go ahead his name is Molefe and then walked away. i have complained numerous times about clothes they pack on yhe special rack and do mot specify which once are on special. ackermans sould realy train their staff the work with customer. so discussed in the service considering to close my account.

0
Replies (2)
Ackermans
Ackermans's reply15 Jan 2018, 09:11
Official

Good day Estelle,

We appreciate the time taken to notify us of your dissatisfaction.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.

Kind regards,

Ackermans Customer Service

Ackermans
Ackermans's reply19 Jan 2018, 11:09
Official

Good day Estelle,

We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.

Kind regards,

Ackermans Customer Service