RL
Refiloe L

1 reviews | Active since Jul 2018

22 Aug 2019, 12:56

Worst service ever

I don't know why people take jobs they don't like. I went to pay my bill today at Ackermans Sontonga and the cashier whose name is Ayanda was the rudest cashier I have ever met. She makes you feel guilty about coming to pay your bill. Talks to you like you're irritating her and doesn't look at you, maybe we disgust you Ayanda. And not even a greeting. So early in the morning. You are in the wrong field.

0
Replies (3)
Ackermans
Ackermans's reply22 Aug 2019, 13:03
Official
ood day Refiloe,

We sincerely apologise for the service failure you have experienced. 

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly. 
 Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply29 Aug 2019, 16:17
Official
Good day Refiloe, 
 We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service 
RL
Refiloe L's update09 Oct 2020, 16:26
Reviewer Update
But I have not gotten feedback since.