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KM
Kelebogile M

1 reviews | Active since Jul 2018

05 Sept 2018, 10:38

Worst service ever!!!!!!:(

Good day

My name is Kelebogile Motsepe , I open an account with Ackerman's and it was the worst experience ever the run around they give are endless I opened the account in JHB I received an sms with the reference and when I tried to activate the card at JHB they send me to Calton centre ,when I got there they did not have cards ,then I decided to go to Diepkloof Ackerman's and they could not even look me in the eye to tell me that their offline worst experience ever .Like really how many Ackerman's must I go to, to get the stupid card activated like I regret taking an account with your store . I always did lay byes for my children and I was at peace .

0
Replies (5)
Ackermans
Ackermans's reply05 Sept 2018, 11:01
Official

Good day Kelebogile,

We tried contacting you without success.

Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.

Kind regards,

Ackermans Customer Service

Best regards,

Ackermans
Ackermans's reply07 Sept 2018, 11:10
Official

Good day Kelebogile,

To date we have not received any response from you.

In order for us to assist you with your complaint, we await your response.

Kind regards,

Ackermans Customer Service

Best regards,

KM
Kelebogile M's update13 Sept 2018, 08:51
Reviewer Update
Good day My apologies my alternate contact number is ********** 861. Regards
Ackermans
Ackermans's reply13 Sept 2018, 08:53
Official

Hi Kelebogile,

Please response to our email.

Kind regards,

Ackermans Customer Service

Best regards,

Ackermans
Ackermans's reply17 Sept 2018, 10:35
Official

Good day Kelebogile,

To date we have not received a response to our email.

In order for us to assist you with your complaint, we await your response.

Kind regards,

Ackermans Customer Service

Best regards,