Worst Service EVER!!!

I had the worst experience ever from Ackermans Jabulani Mall. They have no care and sense of urgency. I was in the store for more than an hour waiting to be assisted. The lady at the phone department had just finished helping a customer. When those customers leave, she was walks away like she didn't see me to go stand behind the cashier without asking if I needed any help. Since she had left, she didn't come back to assist other customer. I waited for almost 45 mins with no one assisting at all. I asked the cashier at till 8 if I should join the queue in order to be assisted. She said I didn't have to queue. I waited for another 20 minutes only to find that no one had communicated the purchase. The lady's name was Cecelia B. She blatantly ignored me the entire time and pretended she knew nothing about. There are other customers who were assisted right in front of me cause their request was attended by a cashier. I'm so disgusted at how poor the service was. I literally wrote this review while standing in the queue. I chose not lose my temper but stay calm and wait to be assisted. I walked in the store at about 13:04 in still just standing right in front of their eyes and hour later with no assistance at all...