1 reviews | Active since Sept 2016

15 Sept 2016, 03:40

Worst service ever....!

<p> I lost my card and it was used without me knowing...I explained my story n my account is under review no one contacted me from the ***** department and the past 3months I received no feedback.Everytime I call the ***** department I'm being told that they will assist me asap but no one did help me as far...Im very disappointed in this service n won't recommend people too open an account with Ackermans truly bad customer care!</p>

0
Replies (3)
Ackermans
Ackermans's reply15 Sept 2016, 08:12
Official

Good day Paul,

We appreciate the time taken to notify us of your dissatisfaction.

We take customer services very seriously and will contact you shortly to ensure your satisfaction.

Kind regards,

Ackermans Customer Service

's update15 Sept 2016, 15:49
Reviewer Update

Thanx alot Shanice at customer care I wish all Ackermans employees had your great ability to help the customers...

Management should reward people like you for your great work and dedication.

Thanx a million great stuff Shanice!

Ackermans
Ackermans's reply16 Sept 2016, 08:37
Official

Good day Paul,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Kind regards,

Ackermans Customer Service