Worst service!!

Disgusted by the service I received from sibusiso from Ackermans in Trade route mall! I came in store for assistance with capfin application, they took me from one till to another, that Is when I had to be assisted by sibusiso, he walks away and doesn't tell what the problem is! I then had to ask what was wrong he tells me the cashiers are on lunch and so the is nothing he can do! Waited for about 30 to 45 minutes he leaves me there as his time for knocking off has passed! Such disgusting service and he cared less!!!!