TM
Thabiso M
1 reviews | Active since Mar 2012
06 Aug 2020, 15:04
WORST SERVICE
The manager(Joseph Mokhonofane) at Ackermans Thaba Nchu made us to wait or beg to see him. We left the store without seeing him as he claimed to be too busy to see us.I guess My mother's account who passed on will remain open and accrue interests because of his incompetence. What he did speaks volume about Ackermans towards its customers "They don't care about their clients". This is the worst experience ever, and keep it up Teboho Mokhonofane. I feel for the poor community of Thaba Nchu who continue to keep up with Ackermans worst service you offering because they can't speak up.
Helpful (0)
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Replies (2)
Ackermans's replyOfficial
06 Aug 2020, 15:52Good day Thabiso,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's reply06 Aug 2020, 15:52
Official
Good day Thabiso,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
12 Aug 2020, 09:20Good day Thabiso,
We have been informed that you have been contacted and the relevant feedback has been given to you.
Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been contacted and the relevant feedback has been given to you.
Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply12 Aug 2020, 09:20
Official
Good day Thabiso,
We have been informed that you have been contacted and the relevant feedback has been given to you.
Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been contacted and the relevant feedback has been given to you.
Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service