CL
CP L
1 reviews | Active since Nov 2016
28 Apr 2019, 12:26
Worst experience with ackermans
Had the worst experience ever with ackermans. Went today to buy shoes at shoe city with ackermans caed just to be told that there in no funds. Phoned the helpline and they said that one arw not allowed to buy between the 25 and 1st of next month even if we have a 5000 credit available as the debit order must first reflect. This is the most absurd thing i have evee heard. The debit order of R270 has already been taken on the 25th succeasfully. WHAT is the need of a 7000 credit limit if we are not allowed to use it and also are not allowed to use it between the 25th and 1st of next month?
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Replies (2)0
Replies (2)
Ackermans's replyOfficial
29 Apr 2019, 08:58Good day Mrs Lombard,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply29 Apr 2019, 08:58
Official
Good day Mrs Lombard,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's replyOfficial
29 Apr 2019, 16:26Good day Mrs Lombard,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply29 Apr 2019, 16:26
Official
Good day Mrs Lombard,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,