JC
Jackie C
1 reviews | Active since Nov 2019
30 Nov 2019, 18:07
WORST CUSTOMER SERVICE EVER
I have been trying to open an account for over a month now!!!!!! I HAVE SPENT R500 ON AIRTIME CALLING YOUR CUSTOMER SERVICE NUMBER! They are rude, drop the phone, promise to call back and never do!!!
My 1st application was declinded, you told me 2 re aply. The 2nd was approved according to your new business department. 25 november you said i would get an sms to go and collect my card in 24 hours....never happend. On the 29th of november you said i would get the sms by the end of business day never happend.
I have called out more than a R100 just today you keep dropping the phone.
Whats is wrong with you???????....
Helpful (0)
Replies (2)0
Replies (2)Ackermans's replyOfficial
02 Dec 2019, 10:02Good day Jackie,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
Ackermans's reply02 Dec 2019, 10:02
Official
Good day Jackie,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
06 Dec 2019, 16:24 Good day Jackie
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service ,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service ,
Ackermans's reply06 Dec 2019, 16:24
Official
Good day Jackie
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service ,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service ,
