Worst customer service at Table Bay Mall!

I've been a loyal supporter of Ackermans for more than a decade, until today. The Table Bay Mall branch has convinced me that Ackermans has no respect for its customers and that they are no longer in need of my business. With it being month-end the Table Bay Mall thought it acceptable to only have one cashier open, after 40 minutes of queueing I asked the cashier and supervisor why they only had one till open - they flatly ignored me. I asked them again and the supervisor said that only the one lady had a till for the day as they were apparently short staffed - despite me pointing out that there were staff members standing around on the floor doing nothing. She offered no apology and seemed totally disinterested in talking to me and carried on ignoring me. That being the case, I simply put down the merchandise and walked out.

I will not set foot in another Ackermans store, I have never been shown such total disrespect and rudeness as a customer. Your cavalier attitude to customer service is shocking!

I marched straight over to your competition and rather spent my hard-earned money there, where I was warmly greeted by friendly and helpful staff and felt valued as a customer.

Good bye Ackermans and good luck, I think you're going to need it.