Worst Customer service!

Item: Ackermans
Rating: 1
Author: JUSTINE J

I wrote a review last week regarding poor quality of the clothing. I send in the photo's as requested from the CUSTOMER ESCALATIONS on 25/09/2020 & 29/09/2020, and still no reply? This is bad customer service at its worst.

Helpful (0)

Replies (2)

Ackermans's replyOfficial

29 Sept 2020, 12:47

Good day Justine,

Please give us the opportunity to resolve the matter. The relevant department will be in touch with you soon to address the complaint.
Kind regards, Ackermans Customer Service

Ackermans's reply29 Sept 2020, 12:47

Official

Good day Justine,

Please give us the opportunity to resolve the matter. The relevant department will be in touch with you soon to address the complaint.
Kind regards, Ackermans Customer Service

Ackermans's replyOfficial

01 Oct 2020, 16:21

Good day Justine,

We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Kind regards, Ackermans Customer Service

Ackermans's reply01 Oct 2020, 16:21

Official