1 reviews | Active since Feb 2017

02 Mar 2017, 09:18

Worst clothing store ever

<p>I cannot even describe how horrible the service i rewcived from akermans. my account was handed over to VVM. i made a payment in full recived a paid letter. called Ackermans a numerous times and also send emails but however till this day no assistance with regards to knowing if my ITC record was updated. i called their colection department spoke to some rude lady by the name of phatheta kasi, who 1st of all did not know anything and she was screaming on the phone. jeez i soo hate ackermans right now is not even fun. i wont even go inside the store they disgust me.</p>

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Replies (3)
Ackermans
Ackermans's reply02 Mar 2017, 10:32
Official

Good day Nthabiseng,

We sincerely apologise for the service failure you have experienced.

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.

Kind regards,

Ackermans Customer Service

Best regards,

Ackermans
Ackermans's reply08 Mar 2017, 15:47
Official

Good day Nthabiseng,

We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.

Kind regards,

Ackermans Customer Service

Best regards,

Ackermans
Ackermans's reply15 Mar 2017, 16:56
Official

Good day Nthabiseng,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Kind regards,

Ackermans Customer Service

Best regards,