1 reviews | Active since Mar 2012
Wonderful service
I would just like to commend Ackermans Eastgate, more especially Lerato whom assisted me with the long standing issue of the phone, I had purchased for my daughter. I went in during my lunch looking for Thokozani and without hesitation, Lerato took the lead and assisted me, the phone I wanted to replace with the Hi-sense was finished, she took down my details and promised to ring me as soon as there was new stock. I left and before I could reach she called and told me they have found a phone for me, I went back after work, she was by the entrance door, she recognised me and we got the ball ball. I am super happy after months of frustrations. Big up to her and all her fellow colleagues including Thokozani, they managed to put a smile on my face. I pray I do not have the same issues with this Samsung that would be the cherry on top :-) Thanks to Solly as well, whom organised for me to be able to exchange that H-sense to a new phone
Thank you for bringing the great service to our attention. We appreciate your feedback and will ensure that your compliment is escalated to the Divisional Sales Manager.
Kind regards, Ackermans Customer Service
Thank you for bringing the great service to our attention. We appreciate your feedback and will ensure that your compliment is escalated to the Divisional Sales Manager.
Kind regards, Ackermans Customer Service
