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nkosingiphile M
1 reviews | Active since Jul 2016
12 Nov 2019, 16:20
winter socks/ tights label size 6-7 but way too small for 6 year old!!
Yesterday i bought a pair of girls winter socks/tights ,labeled size 6-7 years ,and the lady helping on the floor told me we are not allowed to open the socks ,because i wanted to make sure i buy the right size.When i opened them at home,i realised they were too small for my daughter,i think they can fit a 2 year old!!!...now my question is ,what i am supposed to do with them? can i return them back even?
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Ackermans's replyOfficial
13 Nov 2019, 09:48Good day Nkosingiphile,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Ackermans's reply13 Nov 2019, 09:48
Official
Good day Nkosingiphile,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service