EL
Emmy L
1 reviews | Active since Mar 2019
04 May 2020, 16:57
Who cracked my phone screen
I sent a message through before the lockdown about my phone which was sent through for repairs and my phone came cracked and it was said that it is not under warrenty as the screen was cracked. When my phone was sent for repairs it had a screen protector n it came back without one.. so who is fooling who?
Helpful (0)
Replies (3)0
Replies (3)
Ackermans's replyOfficial
05 May 2020, 15:12Good day Emmy,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
Ackermans's reply05 May 2020, 15:12
Official
Good day Emmy,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
08 May 2020, 14:24Good day Emily,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply08 May 2020, 14:24
Official
Good day Emily,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
EL
Emmy L's updateReviewer Update
09 May 2020, 06:39Thank you so much for sorting out my issue. To Nelson and Caroline thank you aswell for being so helpful.
EL
Emmy L's update09 May 2020, 06:39
Reviewer Update
Thank you so much for sorting out my issue. To Nelson and Caroline thank you aswell for being so helpful.