what an attitude

I WAS AT TEMBISA PLAZA ACKERMANS I BOUGHT CLOTHES FOR MY BABY. I WENT TO THE TILLS AND THE CASHIER DID NOT GREET ME I DIDN'T HAVE A PROBLEM WITH THAT. SHE SCANNED THE CLOTHES I BOUGHT, WHILE I WAS STILL LOOKING FOR MY DISCOUNT CARD AND I GAVE IT TO HER AND I GOT A DEADLY LOOK FOR HER SHE SAID\ WHY DIDN'T YOU GIVE ME THE CARD EARLY"I WAS SURPRISE CAUSED SHE DIDN'T EVEN SAY ANYTHING TO ME. I TOLD HER I DON'T WORK FOR ACKERMANS I DON'T KNOW WHEN IS THE CARD NEEDED. SHE LEFT AND CALLED FOR A MANAGER I THINK. WHEN HE COME HE GAVE ME A COLD LOOK AND DID NOT GREET ALSO. I ASKED THE LADY HER NAME AND SHE SAID THANDO. PLEASE DO SOME TRAINING ON CUSTOMER SERVICE. I LIKE TO SHOP AT ACKERMANS BUT WITH THAT SERVICE I'LL SHOP IN TOWN RATHER THAN SUPPORTING OUR KASI MALLS."""