1 reviews | Active since May 2016
Website Pricing different to Store Pricing
Ackermans website pricing is different to store pricing on some items. Firstly, if the website states "Available in ALL Stores" you expect to walk in and find it at whichever Ackermans store you choose. Not to be rudely answered by a shop assistant having a bad day. Secondly, when you finally find the outfit at another store, you should surely see the price marked to what is advertised. Sadly not. Ackermans caught me out on a kids outfit. Website price R 99.95, store price R 129.99. So I expect my refund. The website does not state "ONLINE SHOPPING ONLY". I spend approximately R 1200 every couple of months at Ackermans. Maybe its time I pay Mr Price or Jet a visit. I am livid.
Good day Karen,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Karen,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Karen,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Karen,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,