1 reviews | Active since May 2020
Waterfall mall Ackermans thank you for such a bad service
Goodday
I'm very hurt with the service I got from Ackermans waterfall Rustenburg on the 1st of May 2020 from one woman to another woman I also work in retail but this service I got the whole store was just not it
I'm heavily pregnant I got to the store with my mother as this is my first pregnancy I don't know everything needed
We get by the door I explain to the lady at the door to kindly get in as I can't stand for long periods she was so rude and told me to stand there and there's no way my mother can get in...
Fine I ended up getting in after waiting for more 30 minutes to my surprise when I got in the store I wasn't the only heavily pregnant woman and there was a lady in particular who was bending because she couldn't stand the que also I ask one stuff member that I lucky got to see her name badge Lebo to please move her as she can barely stand she said katla and after a few minutes came back with a chair
And the stuff at the tills were busy laughing saying "Gara ba Roma" as customers we were hurt by they continued to laugh in our faces
I got so angry and asked my mother to get in and pay for those things as I couldn't it with this Ackermans but I need baby clothes as I'm due any day from
I thought that was the end of it the lady the door told me to go as far as possible from Ackermans as I'm waiting for my mother who is in the que to pay I must go as far as possible because batho batlo reng ke eme faa
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
