1 reviews | Active since Nov 2016

15 Jan 2018, 13:15

want to exchange product but not allowed

I want to exchange a SEALED pack of underpants for bigger size and was told I cannot do that, so I end up loosing R80?

0
Replies (3)
Ackermans
Ackermans's reply15 Jan 2018, 14:04
Official

Good day Dalleen,

We appreciate the time taken to notify us of your dissatisfaction.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.

Kind regards,

Ackermans Customer Service

's update15 Jan 2018, 14:30
Reviewer Update
Thanx!!! problem solved!!!
Ackermans
Ackermans's reply19 Jan 2018, 11:33
Official

Good day Dalleen,

We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.

Kind regards,

Ackermans Customer Service