KM
Keabecwe M

1 reviews | Active since May 2016

20 Apr 2021, 12:28

Voucher

I would like to say thank you for good service to Tumisang CheleChele - Cashier in Newtown Junction, I went there to pay my Account. He was very helpful even advised me to go to Refinery and gave me directions.

But I was surprised when he told me that Ackermans does not sell vouchers and we can't even use the Ackermans card to buy the voucher for purchasing items at Refinery, but it's confusing because when you have the account you can use at Refinery.

Can Ackermans have vouchers in case you want to buy someone a gift voucher.

0
Replies (2)
Ackermans
Ackermans's reply20 Apr 2021, 13:49
Official
Good day Keabecwe,
 We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon. 

Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply04 May 2021, 11:47
Official
 Good  day Keabecwe, 

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service