Very very very bad service . Disapointing

I am an 8months 2weeks pregnant women who waited for her laybye for 20min in Bayside Mall Ackermans Tableview. I also wanted to refund socks and was told to take something as the cashiers don't have money yet in their tills and that i should take something. I was assisted by Ruth who told me that they will reverse the money to my card as its credit. I told her that it is not a credit card but debit even showed them but they insisted and said it went back. Even today i did not receive my money 4days later. Ackermans pls note that i will not go to the store for this money as I spend R35 to go there and R35 to come back and i am heavily pregnant. You people must pay me back I dont know how but i want my money back. It is not too much money but the fact that your employees are ******** even when they see that the card is a debit card. You people call me ********** 239 and refund my money pls. Worse i called the store and told me it takes 48hrs and that is long passed. It's amazing that when i buy it pays same time but refunds take 48hrs. Non the less I bought with my debit card so why are you refunding to the card. Well I didn't get the money and i want it back. Disapointing