Very Very Bad Customer Service

On 29th June went into Ackermans The Glen Mall looking to buy 2 cellphones, one lady came wearing a mask without even greeting asking if we looking for a phone I was then left for 15mins no assistance apparently she went to look for the person responsible for cellphones, the cellphone consultant came and said she's come back after few minutes after a long wait she wait she never came I walked out of the store she just looked without saying anything. Went back to the store on the 30 met the same consultant told her I am looking for a phone I ask her if I can see it, she said due to Covid19 they not allowed to take out the item from the display fine I then ask her to proceed with the sales she to the stockroom came back and said the items are not on the system and they out of stock. So why not put a out of stock note on the item" bad stock management". The staff in this store have very bad customer service no meet and greet even when talking to customers. I am not if the manager reviews customer service in their touch point meeting. I WILL NEVER EVER BUY FROM THIS STORE!!!