SM
Sue M
1 reviews | Active since Jul 2015
02 Oct 2019, 09:27
Very sad
Good day I have an account with you, however I have paid late and I received a call from a 053 number stating Kuruman/Kimberley. I did not answer my phone so who ever phoned me decided to phone a woman called Thato and ask for me. This woman is extremely rude and send a very disrespectful message to my husband about Ackerman’s looking for me from her. I really want to know how and where did you get this woman’s number and who gave you the right to phone her when you don’t know my relationship with her. I am now being seen as a person who gave her number to Ackerman I really I dont want any one phoning anyone I did not put as my next of kin and how come my husband was not phoned. Sue-Allan Moloy
Helpful (0)
Replies (2)0
Replies (2)Ackermans's replyOfficial
02 Oct 2019, 10:42Good day Sue-Allan,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter.
Kind regards, Ackermans Customer Service
Ackermans's reply02 Oct 2019, 10:42
Official
Good day Sue-Allan,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
11 Oct 2019, 15:01Good day Sue-Allan,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply11 Oct 2019, 15:01
Official
Good day Sue-Allan,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
