SM
Sue M

1 reviews | Active since Jul 2015

02 Oct 2019, 09:27

Very sad

Good day I have an account with you, however I have paid late and I received a call from a 053 number stating Kuruman/Kimberley. I did not answer my phone so who ever phoned me decided to phone a woman called Thato and ask for me. This woman is extremely rude and send a very disrespectful message to my husband about Ackerman’s looking for me from her. I really want to know how and where did you get this woman’s number and who gave you the right to phone her when you don’t know my relationship with her. I am now being seen as a person who gave her number to Ackerman I really I dont want any one phoning anyone I did not put as my next of kin and how come my husband was not phoned. Sue-Allan Moloy

0
Replies (2)
Ackermans
Ackermans's reply02 Oct 2019, 10:42
Official
Good day Sue-Allan,

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter.

 Kind regards, Ackermans Customer Service  
Ackermans
Ackermans's reply11 Oct 2019, 15:01
Official
Good day Sue-Allan,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service