CV
Carol V

1 reviews | Active since Mar 2014

29 Jan 2020, 11:42

Very poor quality.

The staff are more interesting in chatting with each other. But my biggest problem is how bad the quality is. My daughter (9) won some money and decided to buy herself some clothes. After the first wash the the hem on the shorts totally hanging loose. Manager at the store wasn't fazed - no slip - don't care. Leggings get holes in so easily too. Really not impressed. Definitely not value for money. :(

0
Replies (2)
Ackermans
Ackermans's reply29 Jan 2020, 12:14
Official
Good day Carol,

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint. 

Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply18 Feb 2020, 11:24
Official
Good day Carol,

Please accept our apology for the misunderstanding and inconvenience caused by this. Customer service is very important to us as a business. 

Kind regards, Ackermans Customer Service