very poor and disgusting service

<p>in all my years of shopping i havent had this bad bad worst service in a shop like i do with ackermans..</p> <p>when i opened this account, i was asked which method of payment do i prefer to pay, i asked to be debited, and gave them a date. the date came, and there was no debit.. untill i went to pay at the shop on the 2nd july. what if i didn't go pay, i would be called by 10 agents 10 times a day for a missed payment.</p> <p>immediately after i paid instore ,i asked the cashier to print the buying power for me, then there was a zero balance, and the card couldnt allow me to buy, the cashier helped to call ackermans hedoffice (tenacity) from the store, then an agent answered, put me on hold for almost 30 minutes, then i hanged up, and dialled again, lady by the name of Buyiswa answered, i had to explain my problem again, only to be told that they have closed, they are unable to assist me, they will be open again on monday, thats when my problem will be solved. i asked to speak to a suprvisor, she put me on hold for another 45 minutes untill i hanged up. how do i get to be helped only on monday because your stores are open 7 days a week, yet i cant get help 7 days a week. what kind of service is this. so i can pay at any time, but i cant buy at anytime. this is so annoying and i'm so disgusted with the service that Ackermans is offering. its soo poor, and there are many other shops out there where we can buy and still be happy clients. </p>