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Plantina M

1 reviews | Active since Dec 2020

17 Dec 2020, 10:50

Very disappointed and won't be using Ackermans ever

Wandile was very rude and needs to be demoted as he was not even showing remorse and sent me to go ahead as nothing will be done to him. His untouchable and won't stoep low into serving me with respect

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Replies (3)
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Plantina M's update17 Dec 2020, 10:53
Reviewer Update
I would appreciate an apology and remorse as he was very, very arrogant and disrespected me in from of people and my daughter Wandile from hillbrow branch manager
Ackermans
Ackermans's reply17 Dec 2020, 14:09
Official
Good day Plantina,

We appreciate the time taken to notify us of your dissatisfaction.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly. 

Kind regards, 
Ackermans Customer Service
Ackermans
Ackermans's reply22 Dec 2020, 12:19
Official
Good day Plantina,

We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention. 
 
Kind regards, 
Ackermans Customer Service