Very disappointed!

Today we took our two kids shopping for clothes for the new season only to be mistreated not only by the store assistant but customer service department as well, as the secondary card holder with the id they refused to give the authorization number! We stood for over an hour going back and forth answering question and had to eventually leave the store without the cloths. The staff made comments, laughed and was so loud while we had to try and listen to customer service. Only for the lady on the line to drop the phone in my ear. So basically the worst service ever they smile at you when you pay the account but treat u like ******* when u want to make a purchase! Ackermans Alberton will most definitely have to change their attitude! Not to mention the customer service department. I would seriously not recommend anyone to have an account with them!!!