Very bad servise

<p>I bought a phone in ackermans dobonsville in soweto jhb. The warrant of a phone is ending in October this year and it has two year warrant. Then the phone started to give me problems like not charging and as a results It could not get in.</p> <p> </p> <p>I sent the phone to the store and the ladt that assisted me checked the phone agreed that the phone could not charge. then she filled an form then took the phone. On the 1 July 2016 the time was 13:05 I received a call from the store which is ackermans saying I should come to the store and pick up the phone because MTN has rejected the repair of a phone and I asked why was it rejected she could not give me the answer. Up until this date I have not collected the phone. I took my frustration to cape town customer care and I was in hold for 15 minutes then I dropped. I want to hellopeter I wrote there and the way ackermans doesn't care that never took they're time to find out.</p> <p> </p> <p>All I need from the is my phone repaired and they cannot the they should exchange it or give me my money back.</p>