TM
Tsireledzo M
1 reviews | Active since May 2017
03 May 2021, 08:14
Very bad service shocking
I'm so very disappointed by ackermans masingita mall..I went there on sataday to buy school uniform for my kids,when I was about to pay I asked why I so slow while I see the ***** is so long they told me that when I come to their shop I'm always making noise by the cashier called VONANi and her male supervisor they told me I HV attitude in front of customers and the cashier kept on reapeting that I have attitude making fun of me in front of other customers .....I just told my self I would look for another retail shop where. I can buy my school uniform because ....the worse part the supervisor tolerated it instead of showing the cashier customer service...I'm so disappointed in ackermans masingita mall..
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Replies (2)0
Replies (2)Ackermans's replyOfficial
03 May 2021, 08:53Good day Tsireledzo,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's reply03 May 2021, 08:53
Official
Good day Tsireledzo,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
07 May 2021, 11:22Good day Tsireledzo,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply07 May 2021, 11:22
Official
Good day Tsireledzo,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
