very bad service

<p>I went to my ackermans in Nigel just to find new RUDE stuff members by the names of PATRICK. Tel me that the lay-by I want to make is so big and he has decised to take the hole day to make it becouse his not in the mood to work and he takes more than 30min to ring up 40 iterms. He even ask me how will I pay a lay-by as if I can't pay it... he than leaves the till again for more than 5min not know wat his looking for. Than comes back and says his got all day to do the layby and he will take his time so that next time I wilnt layby that much again on a Sunday wen his not in the mood for work. I must say after 15years of great service in Nigel I'm really angry and disgusted. By the new stuff including the rude manager Sheila. I even called head office and they still keep those rude fools</p>