LJ
Lindiwe J

1 reviews | Active since Mar 2016

07 Mar 2016, 19:55

VERY BAD SERVICE

Mzi was so rude he shouted and insulted me in front of the customers , i wish the store manager can replay the CCTV and watch as i was being disrespected for asking the simple question. Mzi came with a customer which just walked in the store while i was on a line waiting to do my application, he told the cashier to assist the guy he came with before me..when i asked him why he replyed by saying \<br> Yini sisi ubofunda ukulinda noma nowakwakho uyamshaya umubuze imibuzo'' shouting with the Attitude...Mzi didnt stop there as i was walking out the store there he was again asking me ''?yajabulake usizwe kuqala\"i asked him why he treats me like this he then replyed \"awukahle sisi ukubanga iscefe neminciza phuma estolo uyeke mina phansi'' i have never felt so ambarassed and mot valued as a customer, I do not wish to shop at Ackermans again just because of the service i recieved from that guy.. even when Ackermans can cancell the card ...WHAT A BAD SERVICE!!!! I need a reply and a feed back on whats that store is going to do about this , how many customers does he treats like this? "

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Replies (1)
Ackermans
Ackermans's reply08 Mar 2016, 08:59
Official
Hello MaJele123,

We sincerely apologise for the service failure you have experienced.

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.

Kind regards,
Ackermans Customer Service