mM
mthimunyephumla M

1 reviews | Active since Feb 2017

30 May 2022, 08:48

Very bad attitude towards me by themba at ackermens

I just had a very back experience at ackermans East Rand, where the guy thembi, treated me like he is doing me a favor when i sent my sister to collect my son's clothes...... This themba thinks he owns ackermens...... And for that i will alwyas hate going there.. The other guy is always heplful and greets this name starts. With a Vir.... I had to ask for a refund on my money and go else whery to buy....

0
Replies (3)
Ackermans
Ackermans's reply30 May 2022, 14:43
Official
Good day Phumla,

We appreciate the time taken to notify us of your dissatisfaction.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon. 

Kind regards, 
Ackermans Customer Service

Ackermans
Ackermans's reply01 Jun 2022, 12:37
Official
Good day Phumla,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, 
Ackermans Customer Service

mM
mthimunyephumla M's update01 Jun 2022, 14:15
Reviewer Update
Hello Team Ackermens

Yes Ntabiseng called and explained the procedure and i was happy about everything and thank you again Ntabiseng..... 🙏