1 reviews | Active since Mar 2017

22 Mar 2017, 11:02

Very bad attitude from Cashier

<p>I was on Gugulethu Square yesterday to buy a simcard, the simcard cost 0.45c and i only had R20 that i payed with. The cashier rudely told me that she does not have a change, if im paying with R20 for an item costing 0.45c where must she get the change from. I then told her that she is being rude because this is the only money i have. She continue being rude and raising her voice on me. Her name is Andisiwe and my Slip details are cash sale - 1166-006 and Item MTN LTE PAYASYOUGO M - ********** 597848 and Time 11:02:26 Date - 21/03/2017</p>

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Replies (2)
Ackermans
Ackermans's reply22 Mar 2017, 11:09
Official

Good day Akhona,

We appreciate the time taken to notify us of your dissatisfaction.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.

Kind regards,

Ackermans Customer Service

Ackermans
Ackermans's reply07 Apr 2017, 14:13
Official

Good day Akhona,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Kind regards,

Ackermans Customer Service