Very angry customer

So i went to ackermans in September to make a layby i paid a 3rd and then i returned on Friday the 26th October 2018 to pay it off as i needed the itmes for my son as it was his bday the Saturday and we were gng away so that was his weekend away clothes and bday gift, any so ya i go and i get a new outfit as well and i give my slip for my layby and i pay and the teller leaves as she is gna cash up could only think she finished wrk at 6 so okay my payment is done at 18:05 amd now i await so im told to wait he will (dont know his name ) get my layby for me fine and im thinking i got time anyway talking to my sister.

After a while we start womdering hey this people r taking long and were still waiting no man so guy walks by so fast that had taken the slip and i ask hey whats happening coz im waiting long and im told yes they looking for it.,.. so this went on for long that the shop was even closed and i had no clue until i saw the cahiers rushing to cash up and boom its past 7 and im still in the damn shop with no layby.

Its gets worse coz all this time and im tryna control my anger big time now bear in mind i saw yes but not at anyone at thr fact of different information being given by different ppl, the silence and most of all the Manager’s attitude threating to throw me out if i dont stop swearing as it is his store not once had i swon at him but was sick of hearing ill have a look etc this goes on bt ya.

Im still without the layby, n can only think well i know it was taken and distributed on the floor n now the iteams r out of stock n i made payment for items i dont even have waiting for stock.